Family Navigator

Family Navigator

The Family Navigator Program

The AutismUp Family Navigator is located at The Levine Autism Clinic at The University of Rochester Medical Center, and provides:

  • Assistance for families with general coordination of care for children
  • Family advocacy, information, resources and support
  • Liaison between medical staff and patients to facilitate most effective communication and care
  • Assistance for families in understanding and selecting therapies, medications, specialties, and other options

The Family Navigator will help you to provide the best possible outcomes for your child.

Requesting Family Navigator Assistance is Easy

  1. Request an intake form by emailing or in person at your next visit to The Levine Autism Clinic.  You will receive an email confirming your registration which includes a Basic AutismUp Membership for your family, and all associated benefits.  See the Membership section of this website for a other membership options and list of related member benefits.

  2. The AutismUp Family Navigator is available to join you in the exam room during your appointment and/or meet with you privately following a scheduled appointment. Call (585) 248-9011, or email, at least seven (7) days in advance of your appointment.

  3. For post-appointment access to support, information and resources at any time, call AutismUp at (585) 248-9011, email

The Autism Family Navigator is made possible through a collaboration with AutismUp and the Neurodevelopmental and Behavioral Pediatrics at the University of Rochester Medical Center.

AutismUp Membership

Membership to AutismUp has many benefits, including access to a broad array of complimentary support services, early registration, discounts and more. 

Learn more

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