About Us

Frequently Asked Questions

How to Register for AutismUp Classes

  1. Register for classes online by creating a Family Profile.
  2. Your registration is not complete until payment is secured.
  3. You will receive confirmation of your registration request.
  4. An update email will notify you of your registration status.
  5. Contact us for scholarship info and installment billing.
  6. Gift cards are available for purchase and can be used for any program.

Payment Options

  • During registration, choose Deposit Payment, Other Amount, or Pay in Full.
  • Accepted payment methods: Credit Card, Cash, Check, Electronic Checks, and Self-Directed funds.
  • Non-electronic payments can be arranged by contacting the Program office.

Self-Direction and Medicaid Funds

  • AutismUp accepts Self-Direction payments.
  • Complete the Self-Direction Form for direct billing to your Fiscal Intermediary.
  • Families are responsible for unpaid balances and disqualified classes.
  • Medicaid is not accepted.

Refund Policy

  • Full refund for classes canceled due to low enrollment.
  • No refunds for absences.
  • For cancellations due to unforeseen circumstances, pro-rated refunds or make-up classes are arranged.

Cancellation Policy

  • No penalty for withdrawal with 30 days' notice.

Financial Assistance

  • Apply for scholarships through the Richard and Nancy Dorschel Family Foundation Scholarship Program.

Privacy Policy

  • We keep your information secure and do not share it. Sensitive data is encrypted.

Purchase a Gift Card

On-Site Requirements

  • Stay on site for children aged 6 and younger or those not toilet trained.
  • Stay for the first two weeks for ages 7-12.
  • Age 13+ can leave unless there's a history of challenging behavior.

Signing In and Out

  • All participants must be signed in and out, unless they have written permission to leave independently.

Behavior Management

  • A "hands-off" approach is used, except in emergencies. Safety is a priority.

Video Surveillance

  • Cameras monitor program spaces for safety.

Dress Code/Shoe Policy

  • Comfortable attire is welcome. Indoor footwear is required in program spaces.

Siblings in Classes

  • AutismUp classes are open to individuals of all abilities, including siblings.

Open Gym Hours

  • No drop-in gym hours. Reserved for registered program participants.

Invoice Questions


  • AutismUp is located at 50 Science Parkway, Rochester NY 14620.


  • Participants must provide their own transportation.

Diagnoses and Recommendations

  • AutismUp does not provide diagnoses or specific professional recommendations. Contact a Family Navigator, visit our community resource page or Parent Facebook Group for referrals.

School Program Assistance

Operating Hours

  • Administrative office hours are Monday through Thursday, 10 AM - 2 PM.
  • Program hours vary each semester.

Space Usage

  • AutismUp hosts community organizations and offers professional training.


Required Waivers and Releases

  • A waiver is required for programs/classes/events.
  • A photo release is requested for promotional purposes.

Fundraising for AutismUp

Popular Links


Full Life Academy


Meet Ups


3D Virtual Tour

Join a community of parents, professionals and people who get it and enjoy complimentary support services, training & information, registration notices, member events, and more


Visionary Sponsors